Online bookings

FAQ

How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
What time is check in and check out?
Check-in: 14h, check-out: 12h
Can I leave the room late?
Yes, on request accepted by the hotel, foresee an extra.
Can I choose the type of bed in my room? (Large bed – two beds)
Yes, on request accepted by the hotel, foresee an extra for a twin room.
We are coming with 1 (or more) child; can we add an extra-bed in a double room? What are the other options?
No, if you are more than 2 persons, foresee communicating rooms (on request).
Do the rooms have a balcony or terrace? Can I reserve one?
Some rooms have a balcony (foresee an extra).
Are there non-smoking rooms?
Yes.
How many storeys does the building have? Is there a lift?
7 storeys with an elevator.
Is there air conditioning in the rooms? Does it work all year long?
Yes, it is adjustable in each room, all year long.
Is your hotel adapted for the handicapped?
Yes, there are 2 rooms adapted for the handicapped.
Can you keep my luggage when I leave the room?
There is a luggage service.
Is there a safe place to park my car? How much does it cost?
There is a parking 5 minute-walk from the hotel.
Does the hotel have an Internet or e-mail terminal for guests?
We have a computer at the disposal of our guests.

Do you have high-speed internet in the room for my portable computer? Is it wireless?
There is a wired high-speed Internet in rooms (a wire is available).
Do you have a quiet, romantic room? How can I reserve it?
Rooms with sight on indoor terraces are more calm (on request).
What languages are spoken in Reception?
French and English.
Where may I rent a car?
You can rent a car at Hertz company in “Place d’Italie” (5 min walk)

How much does a taxi from the airport cost? How long is it?
From ORLY airport: around 30€, 15 minutes; From Roissy-CDG: aroung 50-60€ and about 45 minutes.

How is the district where the hotel is?
"Place d’Italie" district, near Montparnasse and Latin district.

I am traveling to assist at an exhibition in Porte de Versailles exhibition center: Is it easy to go from the hotel?
Take the tram (T3) at «Porte d'Italie» station, it will leave you in front of the «Parc des expositions».

How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in «Rates and Bookings», click on «Track/Cancel Reservation», then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.